VPN – Virtual Private Network
The Baruch College VPN service allows users to access Baruch College network services such as internal web servers and file servers from off-campus. VPN usage is only needed for administrative and faculty users who need to access confidential University data stored on Baruch file shares. With the rollout of laptops to most faculty and staff, the VPN is automatically configured for use on those laptops, from which they can now directly access network shares and internal resources from the laptop directly without connecting via remote desktop. Use of the Baruch laptop to access VPN is now the standard, and accessing VPN from personally-owned devices is no longer supported.
NOTE: All VPN access now requires Multi-Factor Authentication (MFA) to access the VPN. Baruch is currently using DUO Security to provide MFA for VPN. All VPN users must enroll their mobile device in DUO to receive the push messages for MFA.
VPN/MFA access is now requested by opening a ticket in ServiceNow. Your VPN/MFA access request can be submitted using the following link. Once your request has been approved, you will be added to the appropriate VPN group and will receive an email from DUO Security inviting you to enroll in DUO. Once you enroll in DUO, if you have a new Dell laptop from BCTC, your computer should automatically connect to the VPN on login, and you should receive a DUO push message on your mobile device, which you will approve for VPN access.
BCTC is developing a virtual desktop (VDI) solution for remote access from non-Baruch computers and that solution will be in place by the start of the spring semester. We will provide additional information on that solution shortly.