Before submitting a ticket

• The BCTC Service Desk responds to problems with computer hardware and software, network, telephone, and media services.
• Refer to the Service Desk Outages / Alerts page for updates on our services and technical issues.
• The Weissman, and Zicklin schools each have a technical coordinator for Faculty and Staff technical issues specific to that school, such as PC support.
  • Weissman School of Arts and Sciences (WSAS) Tech Team
    (646) 312-3886
    wsastech@baruch.cuny.edu
  • Zicklin School of Business Tech Team – (For Faculty and staff only)
    (646) 312-3050
    zicklin.tech@baruch.cuny.edu

For all other requests

Log into the ServiceNow Portal

For instructions on how to log into the ServiceNow portal and open a ticket click here.

If you cannot access the portal, please contact our Service Desk at 646-312-1010 during our regular business hours.