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    All Users

    11/09/2020

    • Blackboard After-Hours Support
      • Students and Faculty with a pressing Blackboard question can call Blackboard for assistance. Call 1-646-664-2024 to be connected with a Blackboard Support Agent!
      • After-hours Blackboard support is available weeknights and weekends during the following hours:
        • Weeknights – Between 8:00 PM and 8:00 AM the next morning
        • Weekends – All day and night on Saturdays and Sundays
      • You can access Blackboard After Hours Support by calling the number above or by visiting Blackboard After-Hours Support.
    • Use Firefox for Blackboard
      • It is strongly recommended that students, faculty, and staff use the Mozilla Firefox Web Browser when working with Blackboard in any capacity.
    Instructors

    11/09/2020

    • Adding Teaching Assistants or Observers to Blackboard

    The first thing you will need is the EMPLID (also known as the CUNY First ID) of the individual you want to add to your course on Blackboard. Once you have that, it is a quick process! Click the links below for instructions on:

    How to Find Your EMPL ID on Blackboard

    How to Add TA’s, Faculty, or Students to Blackboard

    08/27/2020

    • Make Your Course Available

    At the beginning of every semester, Blackboard courses are unavailable to students, and instructors have to manually enable their courses.Instructions on how to make your course available can be found by clicking the link below:

    How to Make a Course Available on Blackboard

    04/22/2020

    • Blackboard – Course Data Limit IncreaseThe default data limit for course materials on Blackboard is 750MB per course. This can be upgraded to 1.5GB and 3GB upon approval. To apply for a course data limit increase, please complete the Blackboard Course Size Increase Request Form then open a ticket for the Instructional Technology team by calling the Helpdesk at 646-312-1010.  Please provide them the completed form.In order to manage Blackboard course size efficiently, the CUNY Central Blackboard Steering Committee has implemented a course size limit policy.
    Students

    09/22/2020

    • Remember to Add or Update Your E-Mail Address on Blackboard. Please be sure to add or update your email address on Blackboard to ensure you are receiving course material and information as needed.  You can add or update your email address on Blackboard by following these instructions.

      Important Note: Blackboard only accepts official CUNY E-Mail addresses from one of the CUNY Campuses. (i.e., @baruchmail.cuny.edu / @baruch.cuny.edu)

    Baruch Computing and Technology Center (BCTC) 151 East 25th Street, New York, NY 10010 (646) 312-1010
    helpdesk@baruch.cuny.edu
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    Baruch College | One Bernard Baruch Way
    55 Lexington Avenue (at 24th Street) | New York, NY 10010
    646-312-1000
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