BCTC News: Act Now: Effective September 25, Zoom Cloud Storage Files Older Than 120 Days Will Be Deleted

Dear Colleagues,

CUNY is approaching its Zoom cloud storage limit as specified in our enterprise contract. To prevent us from surpassing our storage allocation, please be advised that effective Wednesday, Sept. 25, files in Zoom cloud storage older than 120 days will be deleted.

To avoid losing any files on Sept. 25, please start managing your Zoom cloud storage files now.

How to Manage Your Zoom Cloud Storage

• Log in to the Zoom web portal at cuny.zoom.us.
• In the navigation menu, click “Recordings and Transcripts.”
• Click the “Cloud Recordings” tab.
• Delete unnecessary files.

1. 1. Click on the meeting topic that you want to delete.
   2. Click the “Delete” option.

• Download files you wish to retain to your Microsoft 365 OneDrive, CUNY Dropbox, or your S:\Drive.

1. 1. Click on the meeting topic that you want to download.
   2. Click the “Download option.”

• Disable automatic meeting recordings and only record necessary meetings.

1. 1.  In the navigation menu, click “Settings.”
   2. Click the “Recording” tab.
   3. Click the “Automatic Recording” toggle to disable it.
   4. If a verification dialog appears, click “Disable” to verify the change.

• Set automatic recordings to save to Microsoft 365 OneDrive or CUNY Dropbox.

1. 1. Open the Zoom desktop client, and click “Settings” (the gear icon at top-right of the screen).
   2.  Click the “Recording” tab.
   3. Change the value of the “Store my recording at:” field.

If your course materials link to any of the recordings saved in Zoom cloud storage, please remember to update those links after you have downloaded the file to another cloud location.

Helpful Resources

For detailed instructions on managing your Zoom recordings and settings, please refer to the following resources on the Zoom website, including Zoom FAQs, and resources available on CUNY IT Help:

• How to view cloud recordings
• How to delete cloud recordings
• Download cloud recordings
• Disabling automatic recording
• How to change local recording settings
• How to enable automatic recording

Please note: Deleted files can be recovered within 30 days. An alert will be sent seven days before a file is permanently deleted. For recovery instructions, see “Recovering a deleted local or cloud recording” on the Zoom website.

If you have any questions about managing your Zoom cloud storage files, please contact the BCTC Service Desk by submitting a service request or calling 646-312-1010.

Thank you for taking immediate action to manage your Zoom cloud storage files and helping CUNY stay within its storage allocation.

Sincerely,

Stephen Giannotti
Vice President for Information Services and CIO